Author: Daniel Croft-Bednarski

Process Mapping

Process Mapping Basics

This article discusses the concept of a process, which is a sequence of actions, tasks, or steps that transform and add value to inputs and produce an output such as a product or service. Multiple…

Voice of the customer (VOC)

The Voice of the Customer (VOC)

VOC Voice of the customer is about understanding who your customers are which could be both internal and external. If you know who they are, do you know if they are satisfied with the product…

SIPOC

Scoping projects with SIPOC

In Lean Six Sigma projects a range of process maps can be used for a variety of reasons. Each process map assists in understanding the flow of activities in the process and visualising how the…

SMART Goal Setting

SMART Goal Statements

To succeed at your goal first you must have a goal, or even better have a SMART goal. This is true whether it is a project goal or a personal goal. A clear and concise…

Problem Statement

Understanding Problem Definition

Problem Definition: To quote the great Albert Einstein, “If I were given one hour to save the planet, I would spend 59 minutes defining the problem.” This sentiment may appear extreme, but it emphasizes the…

Six Sigma Project Charter Template

A Lean Six Sigma Project Charter is a one-page document that summarises the key preliminary information of a process improvement project.The charter should be presented to the project sponsor for approval and acceptance of the…

DMAIC methodology

What is DMAIC in 6 Sigma?

Are you looking for a methodology to effectively improve your business processes and make data-driven decisions? DMAIC is the only solution. DMAIC (Define, Measure, Analyze, Improve, and Control) is a powerful Lean Six Sigma improvement…

8 Disciplines

8D (8 Disciplines)

8D short for the 8 Disciplines, is a globally recognized problem-solving methodology. It is primarily used as a quality tool where customer complaints of faulty or defective products are needing to be addressed. However, it…

Free Lean Six Sigma Templates

Improve your Lean Six Sigma projects with our free templates. They're designed to make implementation and management easier, helping you achieve better results.