Privacy Policy

1. Introduction

Welcome to LearnLeanSigma ("we", "our", or "us"). This Privacy Policy explains how we collect, use, share, and protect information when you visit www.learnleansigma.com and use our calculators, templates, and educational resources.

This policy applies to information collected through the website and related services (for example, newsletter sign-ups, template downloads, and contact forms).

2. Information We Collect

We may collect information about you in the following ways:

• Information you provide For example, your name and email address when you subscribe to a newsletter, request a download, or contact us.
• Usage & device information Information automatically collected when you access the site (such as IP address, browser type, operating system, pages viewed, and access times).
• Calculator input data Data entered into our interactive calculators (e.g., defect counts, cycle times). Where possible this is processed locally in your browser or handled transiently to return a result. We do not store specific production data linked to your identity unless we explicitly offer a “saved project” feature and clearly explain it at the point of collection.
• Cookies & similar technologies Small files and similar technologies used to operate the site, remember preferences, measure performance, and (where enabled) support advertising.

3. How We Use Your Information

We use information collected through the site to:

• Provide and maintain the website and its features.
• Deliver downloads (PDFs, Excel templates) you request.
• Send newsletters or educational emails if you subscribe.
• Understand how the site is used so we can improve performance and content.
• Help keep the site secure, prevent fraud, and reduce abuse.

4. Our Legal Bases for Processing

If you are located in the UK or European Economic Area, we process personal data only where we have a valid legal basis. Depending on what you do on the site, this may include:

• Consent (e.g., marketing emails, non-essential cookies where you choose to allow them).
• Contract (e.g., delivering resources you request or providing functionality you use).
• Legitimate interests (e.g., improving the site, basic analytics, preventing fraud and misuse).
• Legal obligation (where we must comply with applicable law).

Where we rely on consent, you can withdraw it at any time (for example, by unsubscribing from emails or updating cookie preferences).

5. Cookies and Similar Technologies

We use cookies and similar technologies to run the website, remember preferences, measure performance, and (where enabled) support advertising.

• Essential cookies Required to operate the site and keep it secure. These can’t usually be switched off in our systems.
• Analytics cookies Help us understand how visitors use the site so we can improve it (e.g., page performance and content usage).
• Advertising cookies (if enabled) Used by advertising partners to show ads and measure effectiveness. This may involve cookies or device identifiers.

You can control cookies through your browser settings. If you use a cookie preference tool on our site, you can also update your choices there.

6. How We Share Information

We do not sell your personal information. We may share information in limited circumstances, such as:

• Service providers who help us run the site (hosting, email delivery, analytics, and security).
• Advertising partners (if ads are served on the site), who may use cookies/identifiers to deliver and measure ads.
• Legal and safety reasons (to comply with law, enforce our terms, or protect users and the site).
• Business transfers (if we are involved in a merger, acquisition, or sale of assets).

7. Data Retention

We keep personal data only for as long as needed for the purposes described in this policy, including:

• To provide the service or resource you requested.
• To maintain accurate records and support the website.
• To meet legal, tax, or reporting obligations (where applicable).

If you subscribe to emails, you can unsubscribe at any time. If you contact us, we may keep a record of the correspondence for a reasonable period to help resolve issues.

8. Your Data Protection Rights

Depending on your location, you may have rights over your personal data, including the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data in certain circumstances.
• Object to or restrict certain processing.
• Request a copy of your data in a portable format (where applicable).
• Withdraw consent at any time where processing is based on consent.

To exercise your rights, contact us using the details below. If you are in the UK, you can also lodge a complaint with the Information Commissioner’s Office (ICO).

9. International Data Transfers

Some of our service providers may process data outside the UK/EEA. When this happens, we take steps designed to ensure an appropriate level of protection (for example, by using contractual safeguards).

10. Security of Your Information

We use administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet, and no method of electronic storage, is completely secure.

11. Children’s Privacy

The site is not intended for children under 13 (or the minimum age required by applicable law). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page.

13. Contact Us

If you have questions or want to make a privacy request, contact us at: